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Saturday, August 23, 2014

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Oracle Retail Sales Audit (ReSA) - Quick Reference Guide - Series 1




With this series, I'm going to start details on Oracle Retail Sales Audit Application. Wondering about what is this application and how it works? Keep following this post.



ReSA is a system that uploads transaction data, processes the data against total and rule sets, allows users to make corrections to the data, and eventually exports the data to external systems.


 




























Key Facts:



1.     Configuration - One time setup of ReSA to customize it for each retailer
·         Balancing Level
o    Level at which system totals are compared to POS totals for balancing
o    Can be defined at 3 levels: Store, Register, Cashier
o    Initial one time setup
o    Change to the level would require purging of existing sales data
·         Store Level and HQ Level Auditing
o    At end of day, sales information is loaded into ReSA
o    Any errors present can either be corrected or overridden
o    Store employees can correct data only while the store is still open
o    Once the store is closed, HQ Level auditor can edit data or override errors
o    After HQ auditing, the store is marked as audited
·         Trickle Polling
o    DCLOSE - separate transaction type defined in ReSA to support trickle polling
o    DCLOSE contains number of RTLOG files to expect for the store day
o    Number of files already loaded into ReSA is tracked internally
·         Import/Export
o    System Codes to be defined for each system from which data has to be imported or exported
o    Mappings to be done between system codes and stores to enable import & export

2.     Foundation - To use ReSA, first foundation data must be established
·         Partners
o    Banks
o    Escheatable States
o    Escheatable Countries
·         ACH Setup
o    Bank/Store Relationships
§  Bank Account Number/Routing Number
§  Consolidating Account Number/Routing Number
o    ACH functionality estimates following day’s bank deposit based on
§  Rolling average of last 4 weeks data
§  Current day's total
·         Store Attributes
o    Define expected Imports/Exports
o    Define store close dates, company close dates and store exceptions to company close dates
o    Unique transaction number by
§  Network
§  Register
o    Integrated POS
·         Sales Audit Employees
o    Employee setup in RMS as Store or Headquarter Employee
o    Only need to be set up if they are going to be auditing or if you plan to validate employee ids coming in on the RTLOG
·         Automated Totals
o    Combination of transactions or other totals defined according to retailer specifications
o    Totals may be audited and exported to downstream applications
o    Use Totals wizard to build totals
§  Builds a PL/SQL statement
§  Define in what exports the total will be included
§  Uses roll-ups to create sub-totals
§  Assign Location Traits to define the stores to which the total applies
·         Audit Rules
o    Defined to create an exception or error condition against a transaction or a total, defined according to retailer specifications. 
o    Use the Audit Rule wizard to build rules
§  Builds a PL/SQL statement
§  Assign the appropriate error code
§  Build a rule against either transaction or total data
§  Presence or Absence rule
§  Assign restrictions (tolerances)
§  Assign location traits to define the store to which the rule applies
o    Changing data resets the flag to re-totaling  and auditing required
·         Error Codes
o    Define if error can be overridden by a store or HQ employee
o    Define the form/tab where the error can be corrected
o    Define the exports which the error impacts (fatal error)


3.     ReSA Key Functionality



·         Perform an interactive audit that includes:
o    Review store/day details
o    Review transaction details
o    Fix errors
                       Screens to assist Auditor
o    Summary Screens
§  Store Level Summary
§  Register Level Summary
§  Cashier Level Summary
§  Tender Summay
§  Item Summary
o    Audit trails on transactions and totals
o    Totaling Details
o    Transaction Search and Maintenance
o    Missing Transactions and Error List
o    Over / Short tracking and analysis


·         Perform research
o    Research on errors found in sales auditing can be done using
§  Review of totals audit trail
§  Review of transaction audit trail

·         Perform reporting
o    Reports available in ReSA include
§  Credit card summary report
§  Voucher activity report
§  Flash sales report
§  Flash totals report
o    More reports are available in RDW


4.   ReSA Imports & Extracts

ReSA receives data from
·         Retail Merchandising System (validation only)
·         Retail Customer Order Management
·         Point of Sales Systems
ReSA sends data to
·         Retail Merchandising System
·         Retail Invoice Matching
·         Retail Data Warehouse
·         General Ledger
·         Other systems like ACH, NPC, UAR, etc

·         Imports
o    Sales
§  Sales and other related transactions from store and customer order management systems
§  Includes header, customer, items, discounts, tax, tender
§  Forms the basis of all data exported from ReSA
o    Totals Adjustment
§  Adjustments of totals from external systems like UAR and GL
§  The totals will be updated into ReSA in a separate HQ level table
·         Exports




Receiving Application
Data
Remarks
ReSA Batch
Retail Merchandising System (RMS)
     Sales
     Returns
     Exchanges
     Other transactions detail
    Inventory related transactions like sales, returns and exchanges are extracted from ReSA
    Transactions posted to tran_data
    SOH of items updated based on these transactions
SAEXPRMS.PC
Retail Invoice Matching (ReIM)
     Invoice number          
     Vendor number
     Payment reference number
     Proof of delivery number
     Payment date
     Paid indicator
    Support invoices from direct store delivery and paid out at store
    Escheatment of unredeemed gift certificates/vouchers paid as income to issuing retailer
    This data will be used to create invoices in ReIM
    SAEXPIM.PC
    SAESCHEAT.PC
Store Inventory Management (SIM)
     Sales
     Returns


Account Clearing House (ACH)
     Bank deposit Totals   
     Store Day deposit Totals
    Bank deposit totals for each store day is extracted from ReSA
    ACH uses this info to transfer deposits from the store's bank account to the consolidating bank account
    This data is used to calculate estimated deposits for next day
    SAEXPACH.PC
Retail Data Warehouse (RDW)
     All sales
     Returns
     Exchanges
     Paid-ins                       
     Paid-outs
     No sales
     Voids
     Post voids
     Store conditions (weather, traffic, and so on)
     Transaction tender details
     Store level Totals
     Cashier or register over or short
     Totals
    All inventory and cash transactions are extracted from ReSA
    Includes sales, returns, exchanges, paid in, paid out, etc
    Data loaded to RDW into daily tables
    Aggregated to weekly and monthly levels
    Used for reporting
    SAEXPRDW.PC
Universal Reconciliation System (UAR)
     Lottery sales
     Bank deposits
     Money order Totals
     Credit card Totals
    Totals of specific tender types are extracted from ReSA
    This data is sent to ReconNet (formerly UAR) for reconciliation
    SAEXPUAR.PC
General Ledger (GL)
     Sales transactions
     Tenders
     Paid-ins
     Paid-outs
     Taxes
    Sales totals created in ReSA and mapped to GL Accounts
    Total information is extracted from ReSA
    The respective credit & debit entries are made for each total in GL
    SAEXPGL.PC


About Nagesh Mishra

Nagesh Mishra - A Passionate Oracle Retail Certified Professional with more than 17 years of overall experience in IT industry and more than 15 years of domain expertise in Oracle Retail Applications. Worked extensively in diversified fields of Product Implementation, Business Consulting, Pre-Sales, Application Software Development, Maintenance and Support and Re-Engineering Oracle Retail projects.

3 comments :

Surendra said...

Very useful information to get an quick infomation about ReSA.

Nagesh Mishra said...

Thanks Surendra. Watch for the second (and last) installment of ReSA Quick Ref Guide.

Anonymous said...

This is very useful. One question on the Imports though.

Can the bank declarations from POS can be imported to ReSA as well? Can it be sent via RTLOG as one of a transactions?

Regards, Kalyan